Elcomsoft Co.Ltd. » Advanced Office Password Recovery

Frequently Asked Questions (FAQ)

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•General
•What is AOPR for?
•What are the system requirements for AOPR?
•What are the differences between Home, Standard and Professional editions?
•How can I try AOPR?
•How the trial version of AOPR is limited?
•Why don't you have full-featured time-limited version?
•Registration
•How much does it cost?
•What methods of payment do you support?
•How long does it take to process an order?
•Can I upgrade from one edition to another?
•I have lost AOPR registration code, do I need to purchase it again?
•If I purchase AOPR now, will I get discounts on new versions?
•Do you have an educational discount?
•Do you provide discounts for members of ASP (Association of Shareware Professional) or ESC (Educational Software Cooperative)?
•I have paid for the program, but have not received the program -- when to expect it?
•I have received the registration code, what do I do with it?
•Do you provide money-back warranty?
•Technical [weak passwords]
•How do I use the program?
•Sometimes the program says that password cannot be recovered, but can be removed or replaced. Why?
•For testing purposes, I have protected an Excel sheet with password, but AOPR shows something like "1b1b1b1b1b1b1". Is it a bug?
•AOPR has recovered some very strange password for my Outlook (*.pst) file -- it does not look like one I set. Why?
•I have opened my Outlook (*.pst) file, but only file password has been recovered. Can I also recover passwords to Outlook e-mail accounts?
•Does AOPR support Outlook Express (passwords to identities, e-mail and news accounts)?
•Can I recover passwords to web sites entered in Internet Explorer?
•I have found the password for VBA macro, but VB Editor still shows "Project is unviewable" message -- what can I do?
•What is "VBA Backdoor" feature, and how do I use it?
•Does "VBA Backdoor" works for non-Microsoft files/applications, and if yes, how?
•I have a Microsoft Money file that uses authorization through Microsoft Passport. Can I do something with it?
•Technical [strong passwords]
•What kind of passwords cannot be recovered instantly?
•What is dictionary attack?
•What is brute-force attack?
•So what to start from?
•I remember that my password is 12 characters long and contains special chars, is it possible to recover it?
•How to speed up the password recovery?
•My password uses some German (French, Japanese etc) characters, can I recover it?
•Support
•Do you have pre-sales support?
•What kind of support do you provide to customers?
•I have found a bug, how to report it?
•Can I suggest a feature?
•Other
•Is AOPR legal?
•What programming language AOPR is written with?
•Can you send me the source code of AOPR, or explain how it works?
•What are the customers of AOPR?
•Where your company is located?

 

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